Suspend an internal user
/internal-users/{id}/actions/suspendMoves an internal user from any other status to suspended and ends their sessions. notify sends the account-disabled email; remove_distribution leaves every distribution list. One already suspended returns 200 with no email or event; a SCIM-managed user returns 409 scim_managed. Emits internal_user.suspended and the legacy user.updated. POST /internal-users/{id}/actions/activate undoes it, not the list removal. Replaces PATCH .../{userId}/status.
Path parameters
The internal user's id, a uuid. An unknown user, or one outside the token's organisation, returns 404.
Query parameters
Validate and run the call without committing it, returning what the real call would return with
meta.dry_runset.
Headers
Makes a retry safe. Send a new UUID for each new request and reuse it only to retry that request; the first response is replayed for 24 hours.
Request body
application/json, optional · InternalUserSuspend
- One of:
nonesends no email;emailandpasswordboth send the account-disabled email.none,email,passwordDefault:"none" - Default:
True removes the internal user from every distribution list.
false
{
"notify": "email",
"remove_distribution": true
}Responses
{
"data": {
"id": "9a9d1c5e-4f2b-4c8e-9a7d-2f1e6b3c4d5a",
"first_name": "string",
"last_name": "string",
"title": "string",
"email": "string",
"status": "active",
"external_id": "string",
"sso_id": "string",
"invite": {
"id": "9a9d1c5e-4f2b-4c8e-9a7d-2f1e6b3c4d5a",
"status": "invited",
"expires_at": "2026-06-12T10:00:00+00:00"
},
"two_factor_enabled": true,
"last_login": "2026-06-12T10:00:00+00:00",
"created_at": "2026-06-12T10:00:00+00:00",
"updated_at": "2026-06-12T10:00:00+00:00",
"groups": [
{
"id": "9a9d1c5e-4f2b-4c8e-9a7d-2f1e6b3c4d5a",
"name": "string"
}
],
"invites": [
{
"id": "9a9d1c5e-4f2b-4c8e-9a7d-2f1e6b3c4d5a",
"type": "string",
"status": "string",
"email": "string",
"expires_at": "2026-06-12T10:00:00+00:00",
"invited_at": "2026-06-12T10:00:00+00:00",
"created_at": "2026-06-12T10:00:00+00:00"
}
],
"roles": [
{
"id": 1,
"name": "string",
"label": "string"
}
]
}
}Authorization failed. error.code is one of org_disabled,
ip_blocked, missing_scope, scope_disabled, user_disabled.
The request conflicts with existing state (error.code = conflict),
e.g. a compliance flow with the requested name already exists.
The request can't be processed (HTTP 422): validation_failed with one ErrorDetail per
problem, or a code documented on the operation.
Examples
curl -X POST https://your-org-domain/kong/core/api/v2/internal-users/{id}/actions/suspend\
-H "Authorization: Bearer $HELM_API_KEY"\
-H "Content-Type: application/json"\
-d '{
"notify": "email",
"remove_distribution": true
}'