Email Templates

Reset an email template to its default

POST/email-templates/{id}/actions/reset
email-templates:writereset_email_templateDestructiveIdempotent

Returns a customised system template to its default and returns it. It starts customised and ends default, losing its stored content, subject and switches. A template with both a stored override and a legacy one from the platform loses the stored one first and stays customised until a second reset removes the legacy one. A template already default is returned unchanged with no side effects. A custom template has no default and returns 409 invalid_state: use DELETE /email-templates/{id}. It emits email_template.reset. It can't be undone: save the content again with PATCH /email-templates/{id}. dry_run shows the result without resetting.

Path parameters

  • idstringRequired#

    The template slug, such as user_welcome. It is the template's id. A leading underscore is accepted and ignored.

Query parameters

  • dry_runboolean#

    Validate and run the call without committing it, returning what the real call would return with meta.dry_run set.

Headers

  • Idempotency-Keystring#

    Makes a retry safe. Send a new UUID for each new request and reuse it only to retry that request; the first response is replayed for 24 hours.

Request body

application/json, optional

{}

Responses

200

The template, now default.

EmailTemplate
{
  "data": {
    "id": "string",
    "name": "string",
    "category": "string",
    "status": "default",
    "enabled": true,
    "cc_list_enabled": true,
    "assigned_internal_cc_enabled": true,
    "subject": "string",
    "layout_mode": "fragment",
    "content": "string",
    "default_content": "string",
    "default_subject": "string",
    "placeholders": [
      {
        "value": "string",
        "label": "string"
      }
    ],
    "created_at": "2026-06-12T10:00:00+00:00",
    "updated_at": "2026-06-12T10:00:00+00:00"
  }
}
401

Authentication failed. error.code is one of invalid_token, expired, revoked.

Error
403

Authorization failed. error.code is one of org_disabled, ip_blocked, missing_scope, scope_disabled, user_disabled.

Error
404

Resource not found (error.code = not_found).

Error
409

The request conflicts with existing state (error.code = conflict), e.g. a compliance flow with the requested name already exists.

Error
422

The request can't be processed (HTTP 422): validation_failed with one ErrorDetail per problem, or a code documented on the operation.

Error
429

Rate limit exceeded (error.code = rate_limited).

Error

Examples

curl -X POST https://your-org-domain/kong/core/api/v2/email-templates/{id}/actions/reset\
  -H "Authorization: Bearer $HELM_API_KEY"\
  -H "Content-Type: application/json"\
  -d '{}'